Frequently Asked Questions

1. How do I know my Campaign is right for WinPTP?

WinPTP is very careful and picky about the campaigns it lets on its platform. If you are the rightful owner of the item you are willing to offer as a prize in the lottery you are more then welcome to submit your application. Our quality team will review and get in touch with you if additional information is necessary

2. How much does it cost?

For Campaign contributors (ticket buyers) the service is free. For Campaign Owners putting a prize on the platform is free. WinPTP charges the Campaign Owner fee only when the Campaign is successful.

3. How I will know that I have won the lottery?

Our team will contact you on the email, phone and address you have provided when buying the ticket and will verify that you are the rightful owner of the ticket

4. How do I get my prize?

Every prize is unique and our team will inform you of the best way for you to receive it.

5. How long is the winning ticket valid?

Winning Ticket is valid 30 days after the draw.

6. What should I do after I purchase my ticket?

Check carefully if all contact information is provided accurately.

7. How can I pay for my ticket?

You can pay online with one of the payment providers or with your Credit or Debit Card.

8. Can I buy more than one ticket ?

Yes, you can buy as many tickets as you want.

9. I cannot buy a ticket. What should I do?

Please contact our support team at email: buyticket@winptp.com

10. How old I have to be so I can buy a ticket.

You should be at least 18 years old in order to buy a ticket.